RESPONSIBLE GAMING

1988rich Responsible Gaming – Safe, Controlled & Fun

At 1988rich, we believe online entertainment should bring joy, not stress. We are committed to ensuring every member enjoys a healthy, responsible gaming experience that remains fully within their control.

Protect Yourself
Settable Limits
18+ Only
24/7 Support
Play for Enjoyment, Not Stress

Online casino gaming should be an enjoyable form of entertainment – like watching a movie or going to karaoke with friends. At 1988rich, we understand that the line between casual entertainment and unhealthy playing habits can sometimes blur, especially when we don't notice it happening.

That is why we have developed a framework Responsible Gaming that is truly comprehensive – not just terms and rules on paper, but a real support system you can use every day. From personal control tools within your account to support programmes for members who need assistance, we are here for you.

Our core principle is simple: play for entertainment, set your own limits, and know when it is time to stop. If you can hold to these three principles, your gaming experience at 1988rich will always be enjoyable and in control.

The 1988rich platform is for members aged 18 and above only. We use a KYC verification system to ensure all members meet this minimum age requirement.
Always Remember
  • Wagering does not guarantee a steady income
  • Don't use money set aside for living expenses
  • Set a budget before you start playing
  • Take regular breaks while playing
  • Don't chase losses with bigger bets
Healthy Gaming Habits
  • Set time and spending limits before you start
  • Play for fun, not to win big
  • Stop when your set limit is reached
  • Don't play when stressed or feeling down
  • Share your gaming experience with someone you trust
Control Tools We Provide for You

All these tools are available directly within your 1988rich account – free and easy to use at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit directly from your account. Once the limit is reached, the system will block further deposits until the limit period resets – helping you stay within your planned budget.

Session Time Limit

Set how long you want to play in a single session. The system will send an alert when your time limit is nearly up, and automatically log you out when time expires so you never lose track.

Loss Limit

Set the maximum loss limit you are comfortable with per day, week, or month. Once that limit is reached, the system will automatically stop your gaming session to protect your account balance.

Play Break (Cool-off)

Need a short break? Activate cool-off mode to pause access to games for a period of your choice – from 24 hours up to 6 weeks. Your account remains active for balance withdrawals during the break.

Self-Exclusion

If you feel you need to stop for a longer period, the self-exclusion option lets you close access to your account for anywhere from 6 months to permanently. This is a serious option and we fully support your decision.

Personal Activity Report

Review all your gaming activity, deposit, and withdrawal records at any time through your account dashboard. Full transparency helps you understand your playing patterns more clearly and make better decisions.

Are You Playing Responsibly?

Ask yourself the following questions honestly. If you answer "yes" to more than two of them, it may be time to reassess your gaming habits and seek support.

Do you often play longer or spend more than you planned?
Have you ever lied to family members about your gaming activity?
Do you use money meant for daily essentials (bills, food) to gamble?
Do you play to escape problems or relieve stress?
Do you feel anxious or restless when you are unable to play?
Have you ever tried to stop playing but were unable to?
Do you chase losses by increasing your wager amounts?
If You Answered Yes to 3 or More

You may be experiencing a gambling problem. Don't wait for things to get worse – contact the support team 1988rich or a professional support organisation immediately. Acknowledging the problem is the single bravest first step.

Simple Steps to Play Smart

Follow these simple steps every time you log in to 1988rich to ensure your gaming sessions remain enjoyable and in control at all times.

1
Set a Budget Before You Start

Decide how much you are willing to spend on entertainment today – and stick to that amount without exception.

2
Activate Limits on Your Account

Use the deposit limit and loss limit tools in your account settings to ensure the system helps you stay within budget.

3
Set Playing Time

Enable session time limits so you don't lose track of time while playing. Take a break of at least 15 minutes for every hour of play.

4
Don't Play When You're Not in a Good Emotional State

Avoid playing when you are stressed, angry, sad or under the influence of alcohol – decisions made in such states tend to be poor ones.

5
Stop When Your Limit Is Reached

When your time or spending limit is reached – stop. Don't think "just one more time". The strength to stop is the mark of a smart player.

6
Review Your Activity Report Regularly

Review your gaming records every week to understand your patterns and ensure gaming remains entertainment.

Support & Assistance Resources

You don't have to face this alone. We and the following organisations are ready to help you or your loved ones.

1988rich Live Support

Support Team 1988rich is ready to assist you 24/7 via Live Chat within the platform. Whether you want to activate gaming limits, request a play break, or simply have a chat – we are here without judgement.

Professional Counselling

If you feel that gaming has begun to affect your daily life, we encourage you to seek guidance from a licensed counsellor or mental health professional experienced in gambling-related issues.

Immediate Self-Exclusion

Want to stop playing entirely for a period of time? Contact us via Live Chat and request self-exclusion activation. We will process it within 24 hours and ensure your access is fully closed.

Support for Family & Friends

If you are concerned about the gaming habits of someone you care about, contact us. We can provide guidance on how to help them and what steps can be taken to protect them.

FAQ – Responsible Gaming

Answers to the most frequently asked questions about responsible gaming at 1988rich.

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly and monthly deposit limits. Enter the appropriate amount and save. Limits take effect immediately and can only be decreased right away – increasing a limit requires a 7-day waiting period to ensure your decision is made carefully.

Play Break (Cool-off) is a temporary pause ranging from 24 hours to 6 weeks. Your account remains active and you can withdraw your balance at any time during the break. Once the period ends, access will be automatically restored.

Self-Exclusion is a more serious option – you may choose a period from 6 months up to permanent. During this period, you will not be able to log in or carry out any transactions. This is suitable for those who feel they need a long-term break from all gaming activity.

For time-based self-exclusion (6 months and above), there is a minimum reconsideration period before a cancellation can be processed. This is intentionally designed to protect you from impulsive decisions. For permanent self-exclusion, it cannot be reversed. If you wish to discuss your options, please contact our support team via Live Chat.

No. Your gaming activity data is confidential and protected under our Privacy Policy 1988rich and the Malaysia Personal Data Protection Act 2010 (PDPA). Your information is used solely for platform operations, account security, and legal compliance – never sold or shared with advertisers or third parties without your consent.

The first step is acknowledging that you need help – and that alone is already a courageous act. From here, you can:

1. Contact support 1988rich via Live Chat to activate self-exclusion immediately.
2. Talk to someone you trust – a family member or close friend.
3. Seek guidance from a professional counsellor experienced in gambling issues.

Remember – seeking help early is far easier than waiting for things to get worse.

1988rich uses an integrated KYC (Know Your Customer) identity verification system to verify the age and identity of every membership applicant. This process requires valid identification documents and personal information verification. Accounts will only be fully activated upon successful KYC verification. Should we find any account held by an individual under 18 years of age, that account will be closed immediately and all balances will be refunded.
1988rich's Commitment to Responsible Gaming

More than just a policy – these are the core values that shape how we operate every day.

100% Transparent

All winning odds, game rules, and bonus terms are stated clearly. No hidden terms to catch you off guard.

Fair & Safe

Our games use an independently verified random number generator (RNG) to ensure fairness in every round.

Unconditional Support

We never judge members who seek help. Your decision to stop or take a break is always respected.

Continuous Improvement

We continually review and improve our responsible gaming tools based on the latest research and member feedback.

Play Smart, Enjoy Every Moment

Join millions of members 1988rich who enjoy online casino entertainment in a healthy and responsible way. Register today and make full use of all our gaming control tools.

1988rich cares about the well-being of every one of our members.

Bahasa Melayu